February 6th, 2013
It is important, but often not easy, for a coach to connect with every member of their team. Generally the more outspoken the individual is the higher the chances are that the coach will believe that there is a connection. Dan Rockwell shares some interesting insights on how coaches can leverage strengths from quieter team members.
Leveraging quiet strength:
1. Honour their strengths. Never say, “Oh, they’re quiet,” like it’s a disease.
2. Respect their ability to commit. When they’re in, they’re really in.
3. Give them prep time. Don’t spring things on them.
4. Don’t assume silence is disagreement or consent. Just don’t assume.
5. Enjoy silence. Give them space by closing your mouth.
6. Ask questions, after you’ve given them think-time.
7. Invite feedback one-on-one rather than in groups.
8. Walk with them after meetings and ask, “What’s going through your mind?” The walking part is important.
9. Create quiet environments. Quiet people often enjoy quiet.
10. Let them work alone. Stop demanding group work.
- Dan Rockwell
Don’t make the error of mistaking quiet for disengaged or weak!